Shipping Policy

This Shipping Policy outlines my dispatch, handling, and delivery procedures for customers across Europe.

Dispatch Location & Processing Time

Origin Address: 133 Mayor Tanyo Kavaldzhiev St., Floor 1, Apt. 1, Stara Zagora 6000, Bulgaria

Processing Time: Orders are typically processed and prepared for dispatch within 1 to 3 working days following order confirmation.

Carriers & Shipping Timelines

Logistics Partners: I collaborate with established international carriers, including DHL, FedEx, and UPS Priority services, to deliver orders to customers throughout Europe.

Delivery Timeline: Standard transit time requires between 7 to 10 working days following dispatch.

Tracking Notifications

Throughout the fulfillment lifecycle—including order dispatch, arrival at logistics hubs, and local final-mile delivery—automatic tracking notifications are sent directly to the email address you provided at checkout. These notifications keep you informed of your shipment’s progress at every key milestone.

Delayed Shipments & Investigations

If an order exceeds the standard shipping timeframes, I will initiate a formal inquiry and investigation with the respective carrier. Depending on the factual findings of the investigation and applicable European Union and Bulgarian consumer protection requirements, appropriate remedial measures—such as a full refund or a replacement dispatch—will be implemented accordingly.

Contact Information

If you have any questions regarding my shipping procedures, please reach out to me:

Email: socks@juniorfootjoy.com

Phone: +359 894419123

Personal Address: 133 Mayor Tanyo Kavaldzhiev St., Floor 1, Apt. 1, Stara Zagora 6000, Bulgaria