Privacy Policy

This Privacy Policy outlines how www.juniorfootjoy.com collects, uses, retains, and protects personal data in compliance with the General Data Protection Regulation (GDPR) and the applicable data protection laws of Luxembourg.

As an independent website operated from Luxembourg, we are committed to safeguarding your privacy while providing our products to customers across Europe.

1. Data Controller Identity
   The data controller responsible for your personal data collected via this website is:www.juniorfootjoy.com

Location Address: 52 Av. Pasteur, 2310 Limpertsberg Luxembourg, Luxembourg

Contact Email: socks@juniorfootjoy.com

Contact Telephone: +352 621 355 334

2. Information We Collect
   We collect personal information that you voluntarily provide when browsing our website, placing an order, or communicating with us. This information may include:

Identity and Contact Data: Name, delivery address, email address, and telephone number.

Transaction and Order Data: Details concerning products purchased and order history.

Communication Data: Records of correspondence when you contact our support team.

3. Payment Processing via Stripe
   To process transactions securely, we utilize Stripe as our primary payment processor. When you make a purchase, your payment details (such as credit or debit card information) are collected and processed directly by Stripe in accordance with their respective privacy policies and security standards. We do not store full payment card numbers on our local servers.
4. Data Retention Periods
   In accordance with European legal standards and Luxembourg statutory requirements (including commercial and tax record-keeping obligations):

Transaction and Invoicing Data: Financial records, invoices, and associated order details are retained for a period of 10 years following the end of the financial year to comply with Luxembourg statutory accounting and tax obligations.

Customer Support Correspondence: Communications and inquiries are retained for a period of 3 years from the date of final resolution, after which they are securely deleted or anonymized.

Browsing and Account Data: Personal data collected for website functionality or non-transactional purposes is kept only for as long as necessary to fulfill the specific operational purpose for which it was collected.

5. Your Data Protection Rights
   Under the GDPR and Luxembourg data protection framework, you possess specific rights regarding your personal data, including:

Right of Access: You may request confirmation as to whether or not your personal data is being processed, and access to copies of such data.

Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.

Right to Erasure: You may request the deletion of your personal data under specific circumstances provided by law.

Right to Restriction: You may request the limitation of processing of your personal data.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format.

Right to Object: You may object to the processing of your personal data where processing is based on legitimate interests.

To exercise any of these rights, please contact us via email at socks@juniorfootjoy.com.

6. Updates to This Privacy Policy
   We reserve the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements or our operational procedures. Any updates will be published directly on this webpage with a revised effective date.